shop policies

last updated 06/21/2021


Processing time

The time I need to prepare a ready to ship order for shipping is usually between 1-3 work days. Time needed to design, weave, and ship a custom order depends on the project and varies. For details, please contact me.


Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.


Return and exchanges

I gladly accept cancellations. Request a cancellation within: 1 day of purchase.
I don't accept returns or exchanges. But please contact me if you have any problems with your order.